Who we are

This website is operated by 5 Star Pools NT (Darwin, Palmerston & the Darwin Rural Area). Contact: info@5starpoolsnt.com, 0415 733 333.

What we collect

We may collect information you voluntarily provide, including when you:

Submit the contact or enquiry form (for example name, phone, email, suburb, and message).
Email or phone us directly.

We do not use this website to collect sensitive information unless you choose to include it in your message. Please only share what is relevant to your enquiry.

Why we use it

We use your information to:

Respond to enquiries and provide quotes or advice you have asked for.
Coordinate site visits, inspections, or project work.
Maintain our records in line with ordinary business operations.

How we store and share it

Enquiry details may be processed by our email and hosting providers (for example transactional email services used to deliver form submissions). We do not sell your personal information.

We keep information only for as long as needed to respond to your enquiry and manage any follow-up work, unless a longer period is required by law.

Security & spam protection

We use reasonable technical measures to protect information submitted through this site. Where we use verification tools (such as Turnstile) or similar, those providers may process minimal technical data to confirm the request is legitimate — refer to their privacy notices for detail.

Your rights

Under Australian privacy law, you may request access to or correction of personal information we hold about you. Contact us using the details above.

Updates

We may update this policy from time to time. The “Last updated” date at the top will change when we do.

Privacy policy